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Cookie policy

Some websites do not allow or block access to the website if the user does not accept cookies. If they do not want to use this option, this first warning should be visible, occupying a considerable part of the page, so that if the user continues browsing without doing so, they will be able to see it. click  on the button I accept or I accept all cookies,  can be interpreted as a positive and unequivocal action through which the surfer gives his consent to the processing of these cookies. However, this is only valid as long as you heed our recommendation and configure the policy as follows.

Layer 1: Cookie notice and configuration panel

For what purposes is your information used and by whom?

This website uses own and third party cookies. We also share the information with our social media, advertising and web analytics partners, who may use the information collected and combine it with other information you have provided to them.

This website only uses its own cookies for technical purposes, it does not collect or transfer personal data of users without their knowledge. However, the website may contain links to third party websites with privacy policies that the user may choose to accept or not when accessing them.

Additional information:  For additional information on the use of cookies, please see our  Cookie Policy.

Layer 2:  Broad policy

The purpose of this policy is to inform interested parties about the cookies used by this website in accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

1. Use of cookies What are cookies?

Cookies are files that are downloaded to your computer, smartphone or tablet when you access certain websites. The use of cookies offers numerous advantages in the provision of Information Society services, since, among others: (a) facilitates the user’s navigation of the Website; (b) provides the user with access to the different services offered by the Website; (c) prevents the user from reconfiguring pre-defined general features each time the user accesses the Website; (d) favours the improvement of the functioning and services provided through the Website, following the corresponding analysis of the information obtained through the cookies installed; (e) allow a website, among other things, to store and retrieve information about a user’s browsing habits or equipment and, depending on the information they contain and the way you use your equipment, may be used to recognise the user.

Most browsers accept cookies as standard and, independently of them, allow or prevent temporary or stored cookies in the security settings.

Please note that in order to use and have a better browsing experience,    you must have cookies enabled, especially those of a technical nature that are necessary to identify you as a registered user each time you access this website.

If you do not wish to receive cookies, please configure your Internet browser to erase them from your computer’s hard drive, block them or warn you if they are installed.

2. What types of cookies does this website use?

Cookies used on this website.

In accordance with the guidelines of the Spanish Data Protection Agency, we proceed to detail the use of the cookies that this website employs, in order to provide you with as much information as possible.

Proprietary Cookies:

These are those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

Below is the list of those we use:

Name

Type

Supplier

Purpose

Duration

ASP.NET_SessionId

Session Cookie

Name of the website

It is used to collect and store your data while you are accessing our website, it remains on your computer during your visit.

Until end of session



Third Party Cookies:

Cookies are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

Below is the list of those we use:

Name

Type

Supplier

Purpose

Duration

More information

Opt-Out

Google Analytics:

_ga,

_gat,

_gid.

Analytical Cookies

Google

They are used to analyse the user’s browsing experience and allow us to improve our website in order to adapt it to their needs. They usually remain in the user’s browser for a period of time, until the cookies are deleted from the browser or the defined time for their deletion has elapsed.

_ga: 2 years;
_gat: duration of the session;
_gid: 1 day.

https://support.google.com/analytics/answer/6004245?hl=es.

ACEITES ELIZONDO SL is not responsible, under any circumstances, for the content or veracity of the policies and/or conditions of use and privacy of third parties included, through links, in this policy.

3. Consent

In relation to the use of cookies on this website, the user authorises and consents to their use as follows:

When the user accesses any page of the website, he/she will see a notice indicating that the website of ACEITES ELIZONDO SL uses cookies, and the user can accept or reject the use of cookies through their browser settings. By clicking accept, you agree to the use of our cookies and, where applicable, those of third parties. The configuration/privacy panel allows you the possibility to accept them by typology.

4. How to block, revoke or delete installed cookies

You can allow, block, revoke or delete the cookies installed on your computer by configuring your browser options. Information on how to do this, in relation to the most common browsers, can be found in the links below:

Explorer: https://support.microsoft.com/es-es/kb/278835

Microsoft Edgehttps://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy

Chrome:https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=esttp://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Firefox: http://support.mozilla.org/es/kb/Borrar%20cookies

Safari: http://support.apple.com/kb/ph5042.

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

We inform you, however, of the possibility that the deactivation of a cookie may prevent or hinder browsing or the provision of the services offered on the website.

In order to revoke the cookies initially accepted, you must click on the button: “revoke cookies”.

5. Recipients of the information

The information obtained through the website’s cookies will be accessible to the collaborating companies listed in the Configuration Panel, where you can also consult the purposes for which they use them and their respective privacy policies.

We also inform you that some of our suppliers as well as partner companies may make transfers to third countries. You can find out about transfers to third countries, if any, in their corresponding privacy policies, accessible through the links provided in the Settings Panel.

6. Modifications/ Updating

This cookies policy may be modified/updated according to the legal requirements established or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency or changes to our website.

For this reason, we advise users to periodically visit our cookie policy.

If you have any doubts about this cookies policy, you can contact ACEITES ELIZONDO SL via the following e-mail:  info@aceiteselizondo.com

You can refer to the Privacy Policy for more information about the processing of your personal data through the use of cookies.

  Last revision:  29 September 2021

Data protection and use of cookies

Data protection policy:

Below you can consult our privacy policy in compliance with the legal duty of information established in article 13 of Regulation (EU) 2016/679, the following basic information is provided to you regarding the personal data provided.

Privacy policy ACEITES ELIZONDO SLU

For ACEITES ELIZONDO SLU (with registered office at  C/ Explanada, 5, 23400, Úbeda Jaén Spain), hereinafter “ACEITES ELIZONDO”, the protection of your personal data is a priority. ACEITES ELIZONDO declares its respect for and compliance with current legislation on data protection, and this privacy policy aims to provide maximum transparency on the processing of your personal data by ACEITES ELIZONDO.

Personal data and service provision

When you order one of our products and/or services, ACEITES ELIZONDO  only requires the essential information to be able to provide such products and/or services and to be able to issue the corresponding invoices. In most cases, name, VAT number, address, contact details (email and telephone) and payment details are requested.

1. Contractual and billing data
Before ordering a product and/or service

On the ACEITES ELIZONDO website we offer corporate details for our current and potential customers. In order to achieve the best result and to continue improving our services, your browsing data is stored anonymously.

When ordering a product and/or service and concluding a contract

When you place an order for our products and/or services, we request the data necessary for the provision of the required products and/or services. Your data is stored securely on our systems and you can request a change of your data.

Billing

In order to be able to invoice products and/or services correctly, in some cases, it is necessary to temporarily store certain data on the use of our resources.

2. Usage data and content data
Usage data

Our aim is to provide our products and/or services with the highest quality and reliability, but technical incidents may occur from time to time. In order to be able to solve such incidents as quickly as possible, in some cases, it is necessary to temporarily record some usage and traffic data in order to provide them to our customer service technicians. This enables us to fulfil our obligations to you and to design products and/or services according to your needs.

Content data

For certain services, e.g. e-mail accounts, it is possible to store personal files. These files are automatically encrypted and can only be viewed by persons with access rights.

3. Use of your data
Use of your personal data

We need certain personal data of our customers in order to process their orders and to provide customer-oriented services to our customers.

Data processing on receipt of your order

Our commitment is to provide our customers with the highest quality products and services at the best value for money. Upon receipt of your order, all data provided is carefully checked and examined in order to avoid fraudulent use of personal data and to formalise the contract correctly.

Contract information

The customer receives confirmation of the order from ACEITES ELIZONDO, which will use the e-mail address provided by the customer when placing the order for the product and/or service. At the same e-mail address, the customer will receive the invoices and any communication related to said products and/or services previously requested from ACEITES ELIZONDO.

Information about other products and/or services of ACEITES ELIZONDO

In order to inform you about all the features of our products and services, we may send you some of our tips, additional features, useful solutions and information about new products and services by e-mail. We may also inform you by telephone about new products and services that may be of interest to you, provided that you have given your express consent to receive such information. If you wish to stop receiving commercial information, you can revoke your consent at any time by sending an e-mail to pedidos@aceiteselizondo.com.

Usage data when using our products and/or services

Some data is recorded during the use of our products and services to enable us to identify technical issues and continuously improve their performance. In order to guarantee the security of your personal data, these data are processed anonymously or pseudonymously.

Surveys

Your opinion is very important to us, so that we can offer you the best products and services. Therefore, from time to time, we may send surveys to our customers via email or through forms on our website. Participation in these surveys is optional and you may revoke your consent to receive surveys by sending an email request to  pedidos@aceiteselizondo.com

Whatsapp

In order to speed up the management of the contracted services, there is the possibility of communications through instant messaging systems such as Whatsapp and you can revoke your consent to receive these communications by sending an e-mail request to pedidos@aceiteselizondo.com.

4. Transfer of data to third parties aceiteselizondo.com is a website of ACEITES ELIZONDO

In addition to ACEITES ELIZONDO, your data may be included in other websites of the owner as a potential customer. You may revoke your consent at any time by sending an e-mail to pedidos@aceiteselizondo.com.

Collaborating companies (third parties)

ACEITES ELIZONDO works with collaborating companies (third parties that act as suppliers of ACEITES ELIZONDO) to offer you a wide range of products. In some products and/or services, ACEITES ELIZONDO even acts as an intermediary, for which it is necessary to transfer certain personal data to third parties.

Law Enforcement

From time to time, we are obliged to disclose personal data to authorities and/or courts of law in compliance with a formal request under applicable law. In any case, ACEITES ELIZONDO will always request the correct documentation from the relevant authorities before disclosing any information.

Cookies

All relevant information on the use of cookies is contained in our Cookie Policy.

As indicated above, in order to be able to offer a wide range of products, in some cases, ACEITES ELIZONDO relies on the experience of collaborating companies (third parties that act as suppliers of ACEITES ELIZONDO) to ensure that we provide products and services of the highest quality. In the event that you cease to use such products and services provided by third parties, your data will be deleted.

-Servers
The following information applies to all ACEITES ELIZONDO servers.
The customer decides which personal data are processed and the type of processing.

Categories of personal data
Defined by the customer via the web form or customer panel.
Conservation period
Defined by the customer via the web form or customer panel.
Legal basis
Defined by the customer via the web form or customer panel.
Collaborating companies
Defined by the customer via the web form or customer panel.

Our goal is transparency

All the data provided by you, during the duration of your contract with ACEITES ELIZONDO, are used to provide you with the highest level of service, likewise the aim of any data analysis is to improve our products and services while maintaining our commitment to comply with current legislation on data protection, so we convert such data into anonymous data or pseudonyms whenever necessary.

Exercising your rights

In addition to the right of access to their personal data, any data subject has the right to rectification of their data, the right to erasure, the right to restriction of processing, the right to data portability and the right to object.

If you wish to exercise any of these rights, please contact our data protection officer:

ACEITES ELIZONDO
Data Protection Officer
C/ Explanada, 5, 23400, Úbeda Jaén España
pedidos@aceiteselizondo.com

Supervisory authority
If you wish to make a complaint in relation to the processing of your data by ACEITES ELIZONDO, please contact the Spanish Data Protection Agency, C/ Jorge Juan, 6 28001-Madrid http://www.agpd.es

Use of cookies and activity files

The provider, on its own account or that of a third party contracted to provide measurement services, may use cookies when a user browses the website. Cookies are files sent to the browser by a web server in order to record the user’s activities during their browsing time.

The cookies used by the website are only associated with an anonymous user and his or her computer, and do not in themselves provide the user’s personal data.

Through the use of cookies it is possible for the server where the website is located to recognise the web browser used by the user in order to make browsing easier, allowing, for example, users who have previously registered to access areas, services, promotions or competitions reserved exclusively for them without having to register on each visit. They are also used to measure audience and traffic parameters, monitor progress and number of entries.

The user has the possibility of configuring their browser to be notified of the reception of cookies and to prevent their installation on their equipment. Please refer to your browser’s instructions and manuals for more information.

To use the website, it is not necessary for the user to allow the installation of the cookies sent by the website, or the third party acting on its behalf, without prejudice to the fact that it is necessary for the user to log in as such in each of the services whose provision requires prior registration or “login”.

The cookies used on this website are, in any case, of a temporary nature with the sole purpose of making their subsequent transmission more efficient. Under no circumstances will cookies be used to collect personal information.

IP Addresses

The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain purely statistical measurements that make it possible to know the number of page impressions, the number of visits made to the web services, the order of visits, the access point, etc.

Security

The website uses industry-standard information security techniques such as firewalls, access control procedures and cryptographic mechanisms to prevent unauthorised access to data. To achieve these purposes, the user/customer agrees that the provider may collect data for the purposes of authentication of access controls.

Any contracting process or process involving the introduction of highly personal data (health, ideology,…) will always be transmitted by means of a secure communication protocol (Https://,…), so that no third party has access to the information transmitted electronically.