Condiciones Generales

The contracting of products on the website www.aceiteselizondo.com, as well as the services offered therein, implies the acceptance of the general conditions detailed below. The responsibility for the use of the website lies with the user.

1. – Acceptance and availability of the general terms and conditions.

By accepting this contract, you declare:

I) That he/she is a person of legal age and has the capacity to contract,

II) That you have read and accept these general conditions.

In accordance with Law 34/2002 of 11 July 2002 and other applicable legislation, we inform you that this website www.aceiteselizondo.com is the property of NIF:B23685308.

You can contact ACEITES ELIZONDO at the following e-mail address: pedidos@aceiteselizondo.com

Unless expressly stated otherwise, communications with www.aceiteselizondo.com may be made by ordinary mail to the physical address or by e-mail. The company will contact the User by e-mail, at the address in its possession or provided to it in this regard.

Users accept the General Conditions from the moment they use or contract the service or purchase any product. This document can be printed and stored by Users. All communications by the User to www.aceiteselizondo.com may be made in the following ways:

– Email: pedidos@aceiteselizondo.com

2.- Applicable rules

These General Conditions are subject to the provisions of Law 7/1998, of 13 April, on General Contracting Conditions, Law 26/1984, of 19 July, General Law for the Defence of Consumers and Users, Royal Decree 1906/1999, of 17 December 1999, which regulates Telephone or Electronic Contracting with General Conditions, Organic Law 15/1999, of 13 December, on the Protection of Personal Data, Law 7/1996, of 13 January, on the Protection of Personal Data, Law 7/1996, of 13 January, on the Protection of Personal Data, which regulates Telephone or Electronic Contracting with general conditions, Organic Law 15/1999, of 13 December, on the Protection of Personal Data, Law 7/1996, of 15 January, on the Regulation of Retail Trade, and Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce.

If you reside outside Spain and under its legislation is not applicable Spanish law, you can not hire the services or products of aceiteselizondo.com.

3.- Modification of the general conditions.

aceiteselizondo.com may modify the General Conditions by notifying Users sufficiently in advance in order to improve the services and products offered through www.aceiteselizondo.com. By modifying the General Terms and Conditions displayed on the aceiteselizondo.com website, this duty of notification shall be deemed to have been fulfilled.

In any case, before using the services or contracting products, the General Conditions may be consulted.

4.- Description of products, prices and services.

The products of aceiteselizondo.com that are marketed by purchasing them through the website www.aceiteselizondo.com, which shows the characteristics, price and images that reflect as closely as possible and whenever possible, the product as it is sent to the user.

The products offered by aceiteselizondo.com are valid indefinitely and may be modified, amended or cancelled without prior notice to users and regular or occasional consumers, as well as the prices published, although the products will be invoiced on the basis of the rates in force at the time the order is registered.

Our product and price offers are valid as long as they are displayed on the website www.aceiteselizondo.com and always subject to stock availability.

In any case, the availability of the products will be stated prior to each order.

However, if the product is not available after the processing of an order, the User will be informed by e-mail or telephone of the delivery of only a part of the order, or of the cancellation of the order. The User will receive a full or partial refund of their order within 30 days of placing the order.

The prices of our products are shown in euros per unit (€/unit), all taxes included; they do not include shipping costs, the amount of which will be indicated at the time of the final confirmation of each order.

The civil liability of aceiteselizondo.com for the products supplied is limited to the amount thereof, the user or consumer waives any liability to aceiteselizondo.com for any concept in any case of dissatisfaction of the products purchased in www.aceiteselizondo.com, as well as possible failures, slow access or errors in accessing the Website, including loss of data or other information that may exist in the computer or network of the user accessing www.aceiteselizondo.com.

5.- Orders.

Orders placed on the Internet through www.aceiteselizondo.com involve contractual data between the User and aceiteselizondo.com that will be confirmed and collected by both parties prior to shipment.

aceiteselizondo.com reserves the right to cancel or refuse any order from a User with whom it has a dispute regarding payment for a previous order.

We undertake to accept orders in accordance with the terms of the general conditions of sale set out herein.

The User declares that he/she is aware of and accepts these general terms and conditions of sale before confirming his/her orders.

Confirmation of an order therefore implies acceptance of these General Terms and Conditions of Sale. Unless proven otherwise, the data recorded by aceiteselizondo.com constitutes proof of all transactions between aceiteselizondo.com and its customers.

6.- Methods of payment.

Payment for any purchase on aceiteselizondo.com can be made by bank transfer or through the Paypal system that allows payment by credit/debit card (Visa, Mastercard, Visa Electron, American Express and/or similar).

The card with which the payment is made must be issued by a bank or savings bank with a registered office in any Member State of the European Union, as well as in continental Europe.

All purchase transactions on www.aceiteselizondo.com are carried out within a strict framework of confidentiality and encryption thanks to the SSL protocol.

aceiteselizondo.com will never have access to your bank details or store them on its servers. For this reason you will have to provide them again each time you make a new purchase on our website.

7.- Shipping costs.

Shipping costs for the peninsular area will be free for all orders over 50€.

8.- Delivery.

Delivery times depend on the time taken to process the order and shipment, and may vary depending on the distribution network provided by the transport agencies in each region. Delivery times depend on the time taken to process the order and shipment, and may vary depending on the distribution network provided by the transport agencies in each region.

The delivery times vary for each sale. Under normal conditions, the maximum delivery time for an order placed through www.aceiteselizondo.com will be 24/72H, without taking into account holidays or weekends, depending on the type or class of product and the delivery area.

– Peninsula +24h/72h
– Balearic Islands, Canary Islands, Ceuta and Melilla – No shipping, check availability.
– Europe – No shipping, check availability.

The products are sent to the address indicated by the customer when placing the order so that they can be delivered during normal working hours.

aceiteselizondo.com ofrece a los Usuarios la posibilidad de darse de alta como usuarios, registrando sus datos de identificación y entrega para agilizar el proceso para posteriores compras simplemente seleccionando una de las diferentes direcciones de entrega que pueden almacenar, modificar, eliminar o introducir nuevas.

aceiteselizondo.com assumes no responsibility for the consequences of possible delays in delivery.

9.- Returns.

Our return and exchange policy is very simple, you have up to 14 days to return your order, as long as you keep the original packaging and factory seals.

Note: Shipping costs from your home to us are at your own expense.

Return instructions (Refund)

In case of a refund, the amount will be refunded following the same process as the purchase of the order, either via Paypal, or via bank transfer.

To request the return of your order within 14 calendar days, you can do so from the website or by sending an email to pedidos@aceiteselizondo.com.


Send to:

Aceites Elizondo SLU
C/ Almería, Naves 15-19
23320 Torreperogil

10.- Intellectual property.

The contents provided by aceiteselizondo.com are subject to intellectual and industrial property rights and are the exclusive property of aceiteselizondo.com. By acquiring a product or service, aceiteselizondo.com does not grant the purchaser any right of alteration, exploitation, reproduction, distribution or public communication of the same, and aceiteselizondo.com reserves all these rights. The transfer of the aforementioned rights shall require the prior written consent of aceiteselizondo.com. The User may not make such content available to third parties.

The intellectual property extends, in addition to the content included in aceiteselizondo.com, to its graphics, logos, design, images and source code used for programming.

11.- Use of the service and responsibilities.

The User undertakes to use the services and contents of the website in accordance with the law, morality, public order and these general conditions of use. Likewise, the user undertakes to make appropriate use of the services and/or contents of the website and not to use them for illicit or criminal activities and/or activities that infringe the regulations on intellectual and industrial property, or any other forms of applicable legal order.

aceiteselizondo.com reserves the right to suspend or cancel, in whole or in part, with or without notice, any content or user account that violates these terms of use of the Service.

aceiteselizondo.com does not guarantee the permanent availability of the services and is exempt from any liability for possible damages caused by the unavailability of the service due to force majeure or errors in the data transfer telematic networks, beyond its control.

aceiteselizondo.com is not responsible for the content of links to other websites which are not owned by it and which, therefore, cannot be controlled by it.

By registering as a user you agree to aceiteselizondo.com sending you newsletters to your email address that include advertising, as well as to save your personal details and delivery addresses for the sole purpose of having them available to you in order to speed up future purchasing processes on our website.

The User declares that he/she is aware that the information provided by aceiteselizondo.com through its services is not of a legal nature and is only offered for information purposes.

The consultation service is offered for information purposes and is expressly limited in its effects, as no relevant documents are reviewed or complete information is available in any case, making it a limited opinion subject to better law.

12.- Privacy and protection of personal data.

By providing their e-mail address or other personal data, a necessary requirement for the contracting of certain services, users give their permission for these addresses to be processed and also used to send commercial communications to promote or advertise the services and products offered exclusively by aceiteselizondo.com without the option of transferring them to other persons or companies. aceiteselizondo.com provides users with the e-mail address pedidos@aceiteselizondo.com, so that they can revoke their consent.

aceiteselizondo.com declares that it complies with current data protection legislation, in particular Article 13 of Regulation (EU) 2016/679, based on the new General Data Protection Regulation (GDPR) of the European Parliament which entered into force in all Member States of the European Union on 25 May 2018.

aceiteselizondo.com provides users with the means of contact referred to in the previous paragraph so that they can exercise their rights of access, rectification, cancellation and opposition guaranteed by current legislation.

13.- Applicable legislation and competent jurisdiction.

These General Terms and Conditions shall be governed by and construed in accordance with the laws of Spain.

14.- Notifications.

All notices, summons, requests and other communications to be given by the parties in connection with these General Terms and Conditions shall be in writing and shall be deemed to have been duly given when delivered by hand or sent by ordinary mail to the other party’s address or e-mail address, or to any other address or e-mail address that each party may indicate to the other party for this purpose.

15.- Nullity and ineffectiveness of the clauses.

If any clause included in these General Conditions is declared totally or partially null and void or ineffective, such nullity or ineffectiveness shall only affect such provision or the part thereof that is null and void or ineffective, and the General Conditions shall remain in force in all other respects, and such provision or the part thereof that is affected shall be deemed not to have been included in these General Conditions.